FAQs about the Custom Studio at Noteology
Q: Do we need an appointment or reservation?
Yes. Please call us at 570-343-2100 to book your perfume or candle making session or party. If you do walk-in without a reservation, we may not be able to accommodate you.
Please note, all groups of 6 or more requires a reservation and will not be accepted as a walk-in.
Reservations are taken on a first come first serve basis and are only accepted via phone. Out of respect for other appointments and our staff, please arrive on time for your scheduled appointment. Thank you!
Q: How much does it cost to make a perfume/cologne at the Custom Studio?
To make a perfume/cologne: pricing is based on your age and finished bottle size, regardless of how many notes you smell or use.
For kids, ages 8-12 years old: We offer a rollerball perfume experience for $25.
For teens, ages 13-16 years old: We offer a perfumette experience for $35 or an option to upgrade to the adult experience.
For adults, ages 17 and up: We offer 2 sizes. Our standard bottle size is a 60 ml bottle for $90 and we offer a smaller 30 ml size for $60.
Q: How much does it cost to make a candle at the Custom Studio?
For teens, ages 13-16 years old: We offer a single candle experience for $45 with an optional upgrade to the 2 candle experience for $60.
For adults, ages 17 and up: The experience is $60 and you'll make TWO candles.
Q: How many people can do it at one time?
Individual sessions for candles or perfume can be solo appointments or up to 5 people at one time. Groups of 6 or more are considered a party and can occur during the day or after-hours for a private event.
Q: Do we tip our Scent Designer or Chandler?
Tipping is not required but appreciated for the scent-sational service we are providing. We do automatically charge 18% gratuity to all parties of 6 people or more.
Q: Do you host private parties?
Absolutely! Click here for more information.
Q: How long does it take to make perfume or candles?
On average, it takes about an hour for the perfume experience.
For the candle experience, it is about 60-90 minutes.
However, if you are in a group or with a party, it will take longer. PLEASE be respectful of our guests and our staff by arriving on time for your experience. If you need to cancel or reschedule, simply give us a call at 570-343-2100.
Q: Can men do it too?
Absolutely! There are many notes in the Perfumer's Organ and in the Candle Scent Tier that will allow you to create a great fragrance or candle, whether it is spicy and warm, earthy and deep, fresh and clean or bright and cheerful!
Q: What is the youngest age you can accommodate?
For the Custom Perfume experience, the minimum age is 8 years old and we require the child to be accompanied by an adult at all times. We will formulate the strength and potency of their creation based on their age as well.
For the Custom Candle experience, the minimum age is 13 due to the hands-on techniques you will learn, including working with hot wax.
Q: Is there parking?
Yes! Since our location is just outside of center city, we've got plenty of street parking right outside our door. It is metered Monday-Friday from 8 am to 5 pm. You do not need to pay the meter on weekends.
Q: I have never done this before, will it be too hard for me or will I create something that smells awful?
No way! Although it may seem like an intimidating process at first, please know that we will guide you every step of the way. Our experts are extremely well-trained to guide, help and give recommendations for your fragrance and or candle based on both structure and how the aromatics work together. We insure that you will create a fragrance or a candle that you love and one that smells amazing!
Q: What scents will I be able to work with?
We offer a wide variety of scents to please every nose. There are over 50 scents for you to work with in your own Perfumer's Organ in the Custom Perfume experience. In the Custom Candle experience, you'll be able to work with over 45 different and unique scents and blends. You will find scents that are fresh and clean, floral, citrus, herbal, fruity, tropical, berries, earthy, woody, ambers and musk. We also have seasonal notes to add to your blend!
Q: Do I do the blending?
No. Blending the aromatics your formula is the most difficult part of the process and therefore out Scent Designers & Chandlers will do it for you! We are trained on the proper proportions of each of your notes and how they blend together seamlessly. You will however mix and pour your own candles in the Custom Candle experience.
Q: Can I make candles and perfume in the same day?
Yes! When you call to book your session, let us know that you would like to do that and we will schedule it accordingly for you.
Q: I have no idea what I like to wear in a fragrance. Will you create it for me?
We will certainly guide you and give you our expert advice & recommendations along with our introduction to the process, but we will not create it for you. The philosophy behind the Custom Studio at Noteology is for you to discover your own scent story. We believe that everyone is unique in what they like to smell and how it makes them feel. We want it to be your design, your fragrance, your candle, your scent story. Therefore you design it and we formulate it for you.
Q: When my fragrance is made, can I try it on my skin?
Absolutely! When we formulate your blend, we leave enough room in the bottle to make any final tweaks so you can smell it on a blotter and on your skin, approve or tweak it and then we finalize your blend!
Q: Can I go home with my fragrance or candle that day?
For fragrances, yes, you will go home with your bottle that day.
For candles, your candle needs 2 hours to cool and solidify after you pour your wax. So if your appointment is a morning or early afternoon appointment, you can come back and pick it up the same day. Otherwise you can pick it up within the following week or we can ship it to you for $15.
Q: Where can I go to eat, shop, or explore while my candle is cooling?
Scranton is filled with great options eat, play, and explore within the city. Click HERE for a list of local options. You can also visit the Viewmont Mall and Commerce Blvd. in Dickson City where you'll find shops like Macy's, Forever 21, Target and eats like Chick-fil-A, Fridays, Panera, Chipotle, and Olive Garden.
Q: Your process seems really cool! Did you develop it?
Thank you! We think it is pretty cool too! Both of the experiences were developed by our Founder, Danielle, and the Custom Perfume Studio experience is patented (US Patent No. 10,442,391 & 10,817,918) with additional patents pending. How cool is that!
If you have any other questions, feel free to email at info@Noteology.com or call us at our studio in Scranton at 570.343.2100. If you are looking to book your session or want to know availability, please call, rather than email or DM, as the shop staff has the most up-to-date info on availability.