At this time, both of our retail stores are open and operating with normal business hours. We are delighted to welcome you back to in-store shopping, the Custom Studio experience and Private Parties.
Here are the details for our COVID-19 Operations:
- Both stores are open and with regular hours:
- Tuesday-Friday 10-5:30; Saturday 10-4 in Clarks Summit.
- Tuesday, Wednesday, Friday 10-5:30; Thursday 10-7 & Saturday 10-4 in Scranton.
- The option for curbside pickup in both locations still remains. Orders can be placed via our website or by phone.
- Shipping nationwide, with free shipping for order over $75 is still in effect.
- Free delivery in Lackawanna County for orders over $75 is still in effect.
- We will not be accepting any returns on any merchandise at this time.
WE WILL BE FOLLOWING CDC RECOMMENDATIONS
- Masks will be required for all customers and will be worn by all staff.
- Staff will be required to stay home and quarantine if they feel sick, are COVID positive or have been in contact with someone who is sick.
- High touch areas will be cleaned and sanitized regularly.
- Hygiene shields are located at each register station.
- Social distancing will be enforced with up to 10 people at a time in the Scranton shop and up to 5 people at a time in the Clarks Summit Shop.
- Each shop has multiple bottles of our sanitizing Hand Rub throughout the shop and at the registers.
CUSTOM STUDIO SESSIONS
Custom Studio sessions to make-your-own fragrance is now available and is only being offered in the Scranton location at this time.
- Appointments are HIGHLY recommended for custom sessions. There is a chance we will not be able to accommodate walk-ins based on the number of appointments and customers in the shop, which will be fluid at any time.
- Seating will be spread out (physically by over 10 feet apart and by time with scattered appointments) to ensure social distancing.
- There will be 4 designated sections in the Scranton shop. Each section will accommodate 1 group of people (people in the same reservation, not different groups of people). We will limit custom customers to up to 6 per time slot and this will not exceed our social distancing protocol as outlined above.
- Masks are required while shopping or using the restroom. You may remove your mask when seated.
- We are also offering, weather permitting, outdoor seating for the Custom Studio experience. You MUST request this at the time of booking.
- Appointments may be booked by calling 570-343-2100. We do not accept appointments via email or social media messaging.
- Find more information on our Custom Studio experience HERE.
- Private parties are now available and are only being offered in the Scranton location at this time.
- We are now offering Parties for adults and kids during our daytime hours! These parties will be semi-private, meaning the shop will be open for other customers, however you now can have your party during the day! Visit our Party Page for more details!
As we navigate this new way of living and working, we always have your health and safety at the top of our minds. We will continue to make real-time decisions for you, our staff and our community.
We are beyond excited to welcome you back! If you have any questions at all, please feel free to contact us at any time.
All our best,
Danielle, Mark and team Noteology